Welcome to voxvaleshop.com. The following shipping terms and conditions apply to all orders placed through this website. Please read them carefully before purchasing.

1. Import & Export Standards
   We comply with U.S. Customs and Border Protection and relevant international import and export regulations.
   For international orders, customers are responsible for any duties, import taxes, and customs clearance fees that may apply in the destination country or region.
   If a package is returned due to the recipient’s failure to pay duties or cooperate with customs clearance in a timely manner, the customer will be responsible for shipping costs and related expenses.
2. Shipping Timeframes
   Order Processing Time: All orders will be processed within 1–2 business days after payment is confirmed.
   For U.S. shipments: Standard shipping typically takes 3–7 business days, and expedited shipping takes 1–3 business days.
   For international shipments: Shipping time varies by country/region, generally ranging from 7–20 business days, depending on customs processing speed and logistics conditions. Holidays, peak seasons, and force majeure (such as natural disasters, epidemics, and strikes) may cause delivery delays.
3. Shipping Partners
   To ensure efficient and safe delivery, we partner with the following internationally renowned logistics companies:
   UPS
   FedEx
   DHL Express
   USPS (United States Postal Service)
   Customers can select the appropriate shipping method during checkout and track the delivery status in real time using their order number.
4. International Shipping
   We ship to multiple countries and regions; the specific delivery range will be displayed on the checkout page.
   Shipping costs are calculated based on the destination, order weight, and shipping method.
   For international orders, additional duties, taxes, or customs clearance fees may apply and are the responsibility of the recipient.
   Delivery to some countries or regions may be temporarily unavailable due to policy restrictions.
5. Risk & Responsibility
   Once the product is delivered to the logistics company, the shipping risk transfers to the buyer.
   We will do our best to ensure on-time delivery, but we are not responsible for delays beyond our reasonable control.
6. Contact Us
   If you have any questions about shipping terms, please contact us:
   Email: ismailadiallo@voxvaleshop.com
   Phone: +1 (956) 705-1358