Thank you for shopping men’s apparel at voxvaleshop.com. We are committed to providing you with high-quality products and a pleasant shopping experience. If you are not satisfied with your purchase, you may request a return or exchange according to the following policy:

1. Return Eligibility Period
   You may request a return or exchange within 30 days of receiving your merchandise.
   Orders received after 30 days will not be accepted for returns or exchanges.
2. Return Eligibility Requirements
   Items for return or exchange must meet the following conditions:
   In new, unworn, and unwashed condition;
   Retain original tags, packaging, and accessories;
   The following items are not eligible for return or exchange:
   Clearance items;
   Items that have been worn, washed, damaged, or show obvious signs of use.
3. Return Process
   Contact Customer Service to submit a return request and explain the reason.
   After Customer Service confirms your request, you will receive a return address and label.
   Pack the item securely and return it.
   Once we have received and inspected the item, we will process your refund within 5–7 business days.
4. Exchange Process
   If you require a size or color change, please contact Customer Service first.
   If the item is in stock, we will exchange it and ship it directly.
   If it is out of stock, we will issue a refund or recommend a different item.
5. Return & Exchange Costs
   Return and exchange costs due to quality issues or incorrect product: We will cover the return shipping costs.
   Return costs due to personal reasons (such as incorrect size or change of preferences): The buyer will cover the return shipping costs.
6. Refund Method
   Refunds will be processed back to your original payment method (e.g., credit card, PayPal, etc.).
   Refund processing time may vary depending on the payment platform and bank processing speed.
7. International Orders
   International return and exchange policies apply in the same manner as domestic orders in the United States.
   Returns may incur customs duties and international shipping charges, which are the buyer’s responsibility, unless the return is due to product quality issues or incorrect shipment.