At voxvaleshop.com (hereinafter referred to as “we,” “us,” or “this Website”), we take your privacy and personal information security very seriously. This Privacy Policy describes how we collect, use, store, and protect the information you provide when you visit and use this Website. By using this Website, you agree to its terms.

  1. Information We Collect
    When you visit and use our Website, we may collect the following types of information:
    Personal Information: This includes your name, email address, phone number, shipping address, payment information, etc., for order placement and delivery.
    Account Information: When you register for an account, we collect your username and password.
    Transaction Information: This includes order history, purchase history, and payment history.
    Technical Information: This includes your IP address, browser type, access time, and website usage.
    Cookies and Tracking Technologies: These are used to improve user experience, website functionality, and personalized recommendations.
  2. How We Use Your Information
    We may use the information we collect for the following purposes:
    Processing and fulfilling your order, including payment and delivery.
    Providing customer support and after-sales service. Improve website functionality and user experience.
    Send you order notifications, promotions, and new product recommendations.
    Ensure transaction security and prevent fraud.
    Comply with laws, regulations, or regulatory requirements.
  3. Sharing of Information
    We promise not to sell or rent your personal information to third parties. However, we may share information in the following circumstances:
    Service providers: such as payment processors, logistics providers, website hosting partners, and others.
    Legal requirements: Disclose information when required by law or government.
    Business transfers: In the event of a merger, acquisition, asset sale, or reorganization, your information may be transferred with the business.
  4. Data Security
    We implement reasonable technical and administrative measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage over the Internet can be guaranteed to be 100% secure.
  5. Your Rights
    You have the right to:
    Access, correct, or update your personal information.
    Request deletion of your account or personal information (to the extent permitted by law).
    Opt out of marketing emails or advertising. Deny or limit the use of cookies (this may affect some website functionality).
  6. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of third-party websites when you visit them.
  7. Children’s Privacy
    Our website is not directed to children under the age of 18. If we inadvertently collect information from a child, we will promptly delete it.
  8. Changes to This Policy
    We may update this Privacy Policy from time to time. Updates will be posted on our website and will indicate the latest effective date.